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   Saleen Software > Forums > Web Downloader >

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Trouble with program startup
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  img-045.png saleen support  29/Jul/18 07:55:47⁼
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Great! Thanks for confirming.



  996893.png fred  28/Jul/18 19:19:33⁼
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Seems fine now. Thanks

  img-045.png saleen support  26/Jul/18 01:58:08⁼
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Hi Fred,

Can you give latest build (645) a try, using Chrome setting?

Thanks

  994875.png fred  08/Mar/18 04:10:03⁼
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No error message other than 'loading 2/2'  with no progress and waited a few minutes before aborting.

With IE 11 the program and Flickr loads quickly with no pauses. I suppose it could have been a one off

but strange I am not the only one with this issue.

  img-045.png saleen support  07/Mar/18 15:43:37⁼
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>>No problem with IE 11 but when I changed the Experimental setting to Chrome and restart
>>I too get the program stuck on 'Loading 2/2' and Flickr not initializing.


@Fred: sounds strange. As flickr works better with Chrome, rather than with IE11, I think it is better if we try to figure out why this happens. How much time did you wait? Any error messages?


>>Don't usually use Chrome so not noticed this issue recently. Recovered by deleting and re-installing 635 and >>back to IE 11 (Windows 8.1). Using the latest stable version of Chrome 64.0.3282.186


For the record the program uses its own version of Chrome, it does not require Chrome to be installed on your PC.

  img-045.png saleen support  07/Mar/18 07:04:58⁼
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Btw I just checked the component antivirus report and it looks completely clean

https://www.virustotal.com/en/file/5907d004c0a8e3



  img-045.png saleen support  07/Mar/18 06:51:46⁼
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Sorry for the delay to reply.

Please try to extract the zip file i mentioned in the program settings folder manually.


Depending on where you installed the application you will need to look in one of these 2 folders

1. if you installed the program under c:\program files\... 

  the settings folder will be

   C:\Users\<username>\AppData\Roaming\Saleen WebDownloader

2. if you installed outside of c:\program files\... 

  the settings folder will be the folder that contains the .exe program


To find the first folder replace with your username

Or

-press WinKey+R

-type %appdata%

-click OK then navigate to Saleen WebDownloader folder


  994872.png Ken  06/Mar/18 16:30:18⁼
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Thanks Fred, I'll make some adjustments on my end with what I use to drive this.  I don't use Chrome or IE, I'm a Firefox user....I'll download and move to IE and see how things go....once again, thanks for your efforts

  994873.png fred  06/Mar/18 09:44:52⁼
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No problem with IE 11 but when I changed the Experimental setting to Chrome and restart

I too get the program stuck on 'Loading 2/2' and Flickr not initializing. Don't usually use Chrome so not

noticed this issue recently. Recovered by deleting and re-installing 635 and back to IE 11 (Windows 8.1).

Using the latest stable version of Chrome 64.0.3282.186

  994872.png Ken  05/Mar/18 22:19:14⁼
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Appreciate the information....that file does exist in the program folder I cannot get to the options to set the browser to Chrome since the load function hangs after the error message and never really gets off the ground.  It simply sits on loading browser.... 2/2.

  Copyright (c) 2007-2018 Saleen Software       2018-09-19 09:42:14